Digital Product Specialist

5 days ago

Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

Key Responsibilities Include Providing Technical Support for Mobile and Web Applications, On-Site Support and Implementation of Products to Customers, Investigating and Resolving Customer-Reported Issues, Bugs, and Performance Concerns.

To Ensure the Quality and Reliability of Digital Products, Collaborate with Product, QA, and Development Teams to Escalate and Fix Complex Problems. Monitor Application Performance Regularly and Assist in App Deployments, Version Rollouts, and Post-Release Monitoring.

Support Internal Teams with Technical Insights and Solutions. Participate in On-Call Rotations and Provide Timely Responses to Critical Incidents. Ensure Compliance with Security, Privacy, and Data Protection Standards.

The Ideal Candidate Will Have 1-3 Years of Experience in a Technical Support Role, Strong Understanding of Mobile Platforms (iOS, Android) and Web Applications. Possess Excellent Communication and Problem-Solving Skills.

Mandatory Languages Are English, Marathi, Hindi, With Ability to Work in Rotational Shifts (Morning/Afternoon). A Passionate Individual Who Enjoys Working in a Fast-Paced Environment and Ensuring Smooth Operations of Digital Products.

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