Hosting System Specialist

3 days ago

Mysore, Karnataka, India beBeeHosting Full time ₹ 18,00,000 - ₹ 23,00,000

About the Role:

We are seeking a skilled Hosting Team Member to support the deployment, hosting, and maintenance of laboratory information management systems.

The successful candidate will manage application environments, ensure system availability, support validation activities, and collaborate with cross-functional teams to provide seamless application hosting services in a regulated environment.

Key Responsibilities:

  • Application Hosting & Environment Support
    • Install, configure, and maintain application environments (Database, Application, Report, and Client tiers).
    • Perform environment refresh, patching, and upgrades as per project and business requirements.
    • Ensure environments comply with IT security and audit requirements.
  • Monitoring & Incident Management
    • Monitor system performance, logs, and scheduled jobs to ensure high availability.
    • Troubleshoot and resolve application hosting issues in coordination with infrastructure, DBA, and application teams.
    • Handle incident, problem, and change management as per ITIL processes.
  • User & Access Management
    • Manage user provisioning, roles, and access rights in compliance with security policies.
    • Configure LDAP/SFTP connections for secure authentication and data transfer.
  • Backup, Recovery & Compliance
    • Ensure regular backups and disaster recovery readiness for application environments.
    • Support IQ/OQ validation documentation and execution during deployments or upgrades.
    • Provide support for internal/external audits by maintaining SOPs and compliance records.
  • Collaboration & Documentation
    • Work with cross-functional teams (DBA, Infrastructure, Validation, Security) to resolve hosting issues.Document configurations, procedures, and environment details in knowledge repositories.
    • Provide shift handovers and on-call support for production-critical environments.

Benefits:

  • Opportunity to work with a cutting-edge technology stack.
  • Chance to collaborate with a global team of experts.
  • Possibility to contribute to innovative projects.

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