
Engineer of Network Systems
18 hours ago
We are seeking a skilled and experienced System Engineer to join our team. This is a full-time role that requires dedication and a commitment to excellence.
The successful candidate will be responsible for providing Level 2 support via live chat and tickets, as well as handling VPS & Dedicated Server Support, migrations/transfers, and assisting the Level 1 Support team with escalations.
This is an ideal opportunity for an independent thinker who is willing to take ownership of their role. You must have excellent communication skills and be able to work effectively in a remote environment.
About the Role- Inbound Level 2 Support (Live Chat and Tickets)
- VPS & Dedicated Server Support
- Handle Migrations/Transfers
- Help Level 1 Support team with their escalations
We require candidates with experience in SolusVM Virtualisation platform, Openstack, WHMCS, KVM, Linux, and Windows. You should also have excellent written English skills and be able to quickly handle hosting related issues and debugging.
A reliable high-speed internet connection is necessary for this role. If you are a motivated individual with a passion for system engineering, we encourage you to apply.
BenefitsThis is a full-time role with excellent career progression opportunities. We empower our staff to do their best work and offer a supportive and dynamic work environment.
Think Huge Ltd has consistently grown organically and offers excellent career progression opportunities.
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