
Lead Technical Manager
12 hours ago
Job Title:
">Seeking an accomplished Technical Manager to lead our Site Reliability Engineering team, ensuring operational excellence and driving high-performance teamwork.
Key Responsibilities:
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- Foster a culture of collaboration and innovation within the team.
- Oversee technical operations, including incident management and infrastructure maintenance.
- Act as the primary point of escalation for complex technical issues, collaborating with senior leadership and cross-functional teams.
- Mentor and develop team members, enhancing their technical skills, problem-solving abilities, and customer engagement.
- Drive process improvements, leveraging automation tools and CI/CD pipelines to increase efficiency and reliability.
- Collaborate with cross-functional teams to address customer needs and enhance platform performance.
- Ensure regular communication and ongoing development through team meetings, performance reviews, and one-on-one sessions.
- Stay informed on industry trends and best practices, equipping the team with the latest tools and methodologies.
- Participate in strategic planning and contribute to the continuous improvement of the SRE function.">
Required Skills and Qualifications:
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- 6+ Years of experience managing technical teams, preferably in Site Reliability Engineering, DevOps, or a related field.
- Strong technical background in cloud computing and infrastructure management, particularly with AWS and Linux-based systems.
- Demonstrated ability to lead and mentor teams in remote and distributed environments.
- Excellent written and oral English communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.
- Strong problem-solving and decision-making abilities, with a focus on root cause analysis and long-term solutions.
- Experience with automation tools and CI/CD pipelines.
- Familiarity with incident management practices and tools, as well as ticketing systems.
- High attention to detail and a commitment to operational excellence.">
Preferred Qualifications:
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- AWS certification (any level).
- Experience leading customer-facing technical teams, with a focus on improving service delivery.
- Knowledge of security best practices and governance in cloud environments.
- Strong understanding of networking concepts and system architecture.">
Key Attributes:
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- An empathetic leader who values collaboration, transparency, and accountability.
- A proactive mindset with a focus on continuous improvement and innovation.
- The ability to prioritize and manage multiple initiatives in a fast-paced environment.
- A strategic thinker who can align team efforts with broader organizational objectives.
- A passion for enabling team growth and fostering a culture of learning and development.">
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