Senior Customer Service and Technical Support Professional

Job OverviewWe're seeking a skilled Technical Support Engineer to deliver high-quality post-sales support, handling complex technical issues and troubleshooting to maximize customer satisfaction.Key ResponsibilitiesProvide timely and effective technical assistance to customers via various channels.Analyze and resolve complex technical problems using...

Job TitleTechnical Support ProfessionalWe are seeking a skilled Technical Support Professional to manage helpdesk tickets for our customers.Proven experience in troubleshooting and resolving complex technical issues.Strong problem-solving, debugging, and analytical skills.Good communication and customer service abilities.Familiarity with helpdesk ticketing...

Technical Support Engineers are essential for delivering high-quality customer experiences in global markets.About the Role:This position involves handling international customer queries via voice calls to ensure timely resolution of technical issues.Collaborate with cross-functional teams to enhance knowledge sharing and best practices.In this challenging...

Job Description:We are seeking a highly skilled professional to join our Talent Support team as a Technical Support Executive. The ideal candidate will have a strong background in applicant tracking systems and customer handling roles.Key Responsibilities:Provide advanced technical assistance to customers and internal teams on product features,...

Director of Support Services Location: Vishakapatnam. WFO. Salary upto 70 LPA. POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible...

Director of Support Services Location: Vishakapatnam. WFO. Salary upto 70 LPA. POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible...

Highly Skilled IT Professional SoughtWe are seeking a highly skilled and proactive engineer to join our technical team. The successful candidate will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the first level.Handle complex technical...

Job TitleWe are seeking an experienced IT professional to fill a technical support role. This position requires excellent communication skills and the ability to work well under pressure.The ideal candidate will have experience in a senior IT support role, with specific knowledge of auditing, monitoring, or security technologies within a Windows...

Technical Support SpecialistProvide remote technical and application problem resolution assistance related to complex computer systems and software.Excellent customer service, teamwork and communication skills.Gain knowledge of assigned customers' technical and business environment.Document and verify reported problems.Troubleshoot and resolve issues...

Customer Support RepresentativeWe are seeking a skilled Customer Support Representative to join our team.Key Responsibilities:Deliver exceptional customer service via phone, handling high volumes of inbound and outbound calls.Efficiently resolve customer issues, ensuring a positive and professional experience.Maintain accurate records of customer...