
Customer Service Specialist
4 days ago
We're seeking a skilled Technical Support Engineer to deliver high-quality post-sales support, handling complex technical issues and troubleshooting to maximize customer satisfaction.
Key Responsibilities- Provide timely and effective technical assistance to customers via various channels.
- Analyze and resolve complex technical problems using problem-solving skills and product knowledge.
- Develop and maintain a deep understanding of our products and services to effectively communicate with customers.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Bachelor's degree in Computer Science, Engineering, or related field.
- Minimum 3 years of experience in technical support or related role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing priorities.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- Potential for career advancement within the company.
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