IT Operations Specialist

4 days ago


Coimbatore, Tamil Nadu, India beBeeIntegration Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
IT Operations Specialist

We are seeking a highly skilled IT Operations specialist to join our team. The ideal candidate will have strong technical, analytical skills and the ability to think outside the box.

The successful candidate will be responsible for designing, developing, testing and configuring business requirements on the ServiceNow platform for ITOM, CMDB, CSDM, Discovery and more.

  • Key Responsibilities:
  • Design and develop technical solutions using the ServiceNow platform.
  • Capture requirements from business stakeholders through demonstrations and workshops.
  • Coordinate with internal/external stakeholders for development of user stories and configurations.
  • Configure modules, develop custom solutions as required through scripting and software development.
  • Prepare high-level design, architecture design and technical documentations.

Requirements:

  • At least 5+ years of experience in IT software development, custom app development and ServiceNow implementations.
  • Hands-on developer experience in scripting, unit testing of NOW platform features, System Integrations (REST/SOAP).
  • Expert knowledge on configuring CMDB, CSDM model, configure Discovery, Service Mappings with Impact, Root Cause Analysis.
  • Deep understanding of REST, WSDL, JSON and ability to integrate with third-party applications, data sources.
  • Experience with Performance Analytics, Predictive Intelligence and designing KPI driven Reporting & Dashboards.


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