
Senior Application Support Specialist
24 hours ago
We are seeking a highly skilled and motivated Financial Operations Specialist to join our team.
- Key Responsibilities:
- Provide technical support for Anti-Money Laundering (AML) applications, ensuring seamless functionality and optimal performance.
- Handle incidents, service requests, and problem management within Service Level Agreements (SLA), maintaining high levels of customer satisfaction.
- Monitor and troubleshoot batches, jobs, and interfaces; perform environment validations to identify potential issues.
- Utilize advanced SQL/PLSQL and Unix/Linux scripting skills to resolve complex problems and optimize system efficiency.
- Collaborate with various teams to ensure smooth operations and achieve business objectives.
Requirements:
- 2–5 years of experience in application support, preferably in the Banking/AML sector.
- Proven experience supporting Financial Crime Risk Management (FCRM)/Actimize applications, with a strong understanding of their functionality.
- Advanced skills in SQL/PLSQL, Unix/Linux scripting, and proficiency in incident management tools.
- Familiarity with banking compliance regulations, including AML/KYC/Sanctions, is essential.
- Bachelor's degree in Computer Science, Information Technology, or related field.
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