
Student Engagement Coordinator
3 days ago
About our role
We are seeking a skilled and experienced Customer Relationship Specialist to join our team.
The ideal candidate will have excellent communication skills, be highly organized and able to work independently in a fast-paced environment. The role requires a high level of professionalism, discretion and diplomacy when interacting with students, colleagues and other stakeholders.
Key responsibilities include:
- Conducting demo calls with prospective students to showcase our certification programs;
- Building trust and providing guidance on program details, enrollment process and next steps;
- Answering student inquiries and ensuring a positive onboarding experience;
- Maintaining ongoing communication with students to support engagement and satisfaction;
- Collaborating with the sales and support team to meet enrollment targets;
- Preparing reports and providing feedback on student interactions.
Qualifications:
- A bachelor's degree in business, communications or a related field is preferred;
- 1-3 years of experience in customer relations, inside sales or student support;
- Prior experience working with US-based customers or in international markets is a plus;
- Excellent English communication skills (written and spoken);
- Confident, professional and fluent in conducting virtual presentations;
- Strong interpersonal skills and ability to connect with students.
What you can expect:
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our organization. As a key member of our team, you will have the opportunity to develop your skills, build relationships and advance your career.
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