Telephony Network Strategist

5 days ago


Bengaluru, Karnataka, India Vonage Full time

Job Overview:

Vonage is seeking a skilled Telephony Network Strategist to join our team. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining sip trunking connectivity for our contact center customers.

Key Responsibilities:

  • Design and implement sip trunking connectivity solutions for our contact center customers.
  • Collaborate with partners to accelerate workflow and process to meet timeframes.
  • Work with customers to understand their telephony and network requirements.
  • Develop and maintain deep technical knowledge of TCP/IP networking and SIP.
  • Provide customer-facing presentations and generate low-level design documentation for individual customer solution designs.
  • Manage multiple projects and prioritize tasks effectively.
  • Work autonomously and manage client expectations.

Requirements:

  • Bachelor's degree in telecommunications, electronics engineering technology, computer science, information systems management, or a related field.
  • 6-10 years of work experience in the IT industry with 2+ years of VOIP/telephony expertise.
  • Networking certifications: CCNA/CCNP/CCIE or JNCIE.
  • Knowledge of Cisco Systems (UCM, CUBE), Juniper Networks, and other telecom/network architecture.
  • Jira & Salesforce experience.
  • Ability to produce industry-grade network/voice solution diagrams.
  • Knowledge of Cloud computing systems such as AWS and Azure.

Working with Us:

Vonage is a global leader in cloud-based communication services. Our team is passionate about delivering innovative solutions that transform the way businesses communicate.



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