Telephony and Network Solutions Expert

4 weeks ago


Bengaluru, Karnataka, India Vonage Full time

Telephony and Network Solutions Expert

We are seeking a skilled Telephony and Network Solutions Expert to design, implement, and maintain SIP trunking connectivity for our contact center customers. The successful candidate will have a deep understanding of TCP/IP networking and SIP, as well as excellent customer-facing presentation skills.

Key Responsibilities:

  • Design and implement SIP trunking connectivity for contact center customers
  • Maintain and support existing SIP trunking connectivity
  • Collaborate with partners to deliver high-quality solutions
  • Provide customer-facing presentations and generate design documentation

Requirements:

  • Bachelor's degree in telecommunications, electronics engineering technology, computer science, or a related field
  • 6-10 years of experience in the IT industry with 2+ years of VOIP/telephony expertise
  • Working knowledge of scripting languages such as Perl, PHP, and C++
  • Networking certifications: CCNA/CCNP/CCIE or JNCIE
  • Knowledge of Cisco Systems (UCM, CUBE), Juniper Networks, and other telecom/network architecture


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