Business Process Excellence Leader

7 hours ago


Aligarh, Uttar Pradesh, India beBeeExcellence Full time ₹ 7,20,000 - ₹ 12,00,000
Job Overview

The Operations Excellence Manager is responsible for overseeing and optimizing end-to-end business operations while ensuring high-quality service delivery.

This role involves client management, people & performance management, and cross-functional team leadership, with a focus on process efficiency, stakeholder collaboration, and business growth.

Key Responsibilities
  • Business Transformation (80%):
    • Develop and implement an operational excellence framework tailored to the organization's needs.
    • Create and manage a comprehensive KPI dashboard across all business units.
  • Service Delivery (20%):
    • Provide strategic support to process owners, encompassing people management, performance tracking, financial analysis, and adherence to organizational policies and standards.
Project Management
  • Oversee multiple projects across diverse lines of business, ensuring timely delivery and quality standards.
  • Leverage strong leadership skills to direct a team of 20+ members, including business analysts, process excellence specialists, and content developers.
Process Optimization
  • Identify process gaps and implement efficient solutions to enhance workflows and service delivery.
  • Collaborate closely with process excellence experts to standardize operations, minimize inefficiencies, and drive continuous improvement.

Required Skills:

  • At least 2+ years of experience as Assistant Manager or Manager.
  • Exceptional analytical and problem-solving skills.
  • Demonstrated project/program management expertise.
  • In-depth understanding of automation tools and lean methodologies.
  • Lean Six Sigma certification or Black Belt training would be highly beneficial.
  • Proven track record in E-Commerce or Internet Industry either directly or indirectly as a service provider.


  • Aligarh, Uttar Pradesh, India beBeeBusinessProcessLeader Full time ₹ 75,00,000 - ₹ 1,50,00,000

    Job Title: Business Process LeaderWe are seeking a seasoned professional to assume the role of Business Process Leader. This key position will be responsible for driving and implementing comprehensive Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting.About the Role:The successful candidate will lead and manage a team in...


  • Aligarh, Uttar Pradesh, India beBeeOperational Full time ₹ 60,00,000 - ₹ 80,00,000

    Optimize Operations LeadWe are seeking a seasoned professional to spearhead process optimization initiatives, driving operational excellence and boosting customer satisfaction in the luxury residential real estate sector.The ideal candidate will possess exceptional project management skills, with a proven track record of refining and optimizing business...


  • Aligarh, Uttar Pradesh, India beBeeProcess Full time ₹ 1,50,00,000 - ₹ 2,10,00,000

    Our organization is seeking a seasoned operational leader to spearhead process excellence initiatives, focusing on driving cost reduction, efficiency enhancements, and product quality elevation.This pivotal role will involve leading the implementation of structured methodologies such as Lean, Six Sigma, and Kaizen across business processes. The successful...


  • Aligarh, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking an experienced and proactive leader to manage our blended process.The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT,...


  • Aligarh, Uttar Pradesh, India beBeeDeputyManager Full time ₹ 8,00,000 - ₹ 15,00,000

    About Our OpportunityThe ideal candidate will oversee a team of sales and customer service professionals, ensuring exceptional customer experiences and driving business growth through strategic planning.Main Responsibilities:Product & Sales: Conduct market research and competitor analysis to boost sales and optimize store replenishment processes.Customer...


  • Aligarh, Uttar Pradesh, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

    About the RoleThis is a senior leadership position that involves overseeing operational excellence across multiple cities.Main Responsibilities:Identify and train new talent to ensure high-quality performance.Develop strategies to improve current team members' skills and productivity.Lead key growth initiatives for the category.What We Need:A minimum of 2-4...


  • Aligarh, Uttar Pradesh, India beBeeRegionalBusinessLeader Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Regional Business Leader">You will be responsible for driving revenue growth in a region, overseeing critical performance metrics and team management. This includes:Providing qualitative inputs and in-depth quantitative analysis to inform business decisions.Maintaining a strong understanding of design requirements and customer experience to maximize business...


  • Aligarh, Uttar Pradesh, India beBeeQualityImprovement Full time ₹ 1,80,00,000 - ₹ 2,20,00,000

    Job Title:伝加手动帮号分析我的图力的构喜单指東有来的客户。Job DescriptionThis position will support, facilitate and lead strategic, high-impact process improvement projects. Deploying techniques of definition, measurement, analysis, improvement and control.The primary objective of this position is to implement lean methods to improve...


  • Aligarh, Uttar Pradesh, India beBeeDataQuality Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    **Job Summary**This role oversees data quality initiatives within an organization, focusing on software and data products. As a Data Quality Excellence Leader, you will participate in technical architecture, design, and development.Key Responsibilities:Foster a culture of high-quality data by developing and implementing comprehensive data quality strategies...


  • Aligarh, Uttar Pradesh, India beBeeBusiness Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Business Executive PositionWe are seeking an innovative and results-driven leader to spearhead growth and profitability in our organization.About the RoleDevelop and execute business strategies to drive revenue growth and enhance profitability.Build and lead a high-performing team to achieve company objectives.IDentify new market opportunities and develop...