Associate Operations Coordinator

4 days ago


Mumbai, Maharashtra, India beBeeService Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Overview

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The role of an Associate Service Manager is to provide exceptional service to clients by managing a team of Service Managers and ensuring timely delivery of quality services. This position requires strong communication and networking skills, as well as the ability to work under pressure in a dynamic environment.

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Key Responsibilities

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  • Manage a team of Service Managers to ensure efficient operation of demat/Bank account opening, account maintenance, and transaction-related queries.">
  • Coordinate with stakeholders such as DP Ops, Custody Team, RM, PMS clients, Channel partners, LCC, BSG, IT, and GR team to resolve customer requests and issues.">
  • Ensure delivery of quality service to clients by attending to their requests/queries within the stipulated timeframe.">
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Requirements

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  • Graduate with minimum 8-14 years of banking experience.">
  • Knowledge of banking operations and KYC for Resident Individual and Non-Individual and Non-Resident account opening.">
  • Familiarity with Finacle, SIEBEL, BCIF, and Ncif applications.">
  • Strong communication (oral and written) and networking skills.">
  • Ability to work under pressure in a dynamic environment.">
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Preferred Qualifications

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  • Eye for detail and meticulousness.">
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Benefits

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  • Opportunity to work in a dynamic and fast-paced environment.">
  • Chance to develop strong communication and networking skills.">
  • Competitive salary and benefits package.">
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