
Help Desk Specialist
13 hours ago
Seeking a detail-oriented individual to act as primary point of contact for customers, ensuring positive experience from first interaction to final satisfaction.
Key Responsibilities:- Respond promptly and professionally to customer inquiries via email and other communication channels, resolving issues related to lost packages, damaged products, and incorrect orders.
- Process and manage customer orders on the company's website platform, handling returns, exchanges, and refunds with accuracy and efficiency.
- Act as main point of contact for shipping vendors, working with them to track down and resolve delivery issues efficiently.
- Proactively identify and resolve potential issues before they escalate, ensuring a smooth and hassle-free customer experience.
- Maintain clear, concise, and empathetic communication with customers at all times.
- Bachelor's degree
- Proven experience 1-2 years working in e-commerce operations role
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Ability to work independently and as part of a team
- Fluent in written and spoken English
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Help Desk Support Specialist
4 days ago
Chennai, Tamil Nadu, India beBeeHelpdesk Full time ₹ 6,00,000 - ₹ 12,00,000Job Title: Help Desk Support Specialist">About the Role:We are seeking an experienced Help Desk Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our internal users.Responsibilities:Technical Support: Offer personalized attention to customers,...
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IT Help Desk Analyst
4 weeks ago
Chennai, Tamil Nadu, India NCR Voyix Full timeJob Title: IT Help Desk AnalystJob Location: ChennaiChennai Location: Work Easy Space Solutions Private Limited, Featherlite - The Address, Survey No: 203/10B, 200 ft MMRD Road ,Zamin Pallavaram, Chennai – 600044, Tamil Nadu, India.Job Title: IT Help Desk AnalystResource Type: Employee(Full Time)PRIMARY RESPONSIBILITIESLevel 1 support for PC client issues...
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Help Desk Specialist
11 hours ago
Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878Job SummaryThis role is ideal for individuals seeking a challenging and rewarding career in technical support. The successful candidate will have a strong background in providing exceptional customer service, with experience in troubleshooting and resolving complex technical issues.Main Responsibilities:Troubleshoot and resolve technical issues via phone,...
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Help Desk Specialist
2 days ago
Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 4,80,000 - ₹ 7,20,000Job Title: Customer Support LiaisonKey Responsibilities:Respond to customer queries via live chat and email with empathy and accuracy.Guide users through platform features, onboarding, and usage best practices.Maintain a comprehensive knowledge base and ensure help content is up-to-date.Independently troubleshoot product issues using internal tools, help...
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IT Service Desk Manager
4 days ago
Chennai, Tamil Nadu, India Hectae Analytics and Software Solutions Full timeAbout the Role:We're seeking a skilled IT Service Desk Manager to lead Haass's IT Service Deskfunction . This role will oversee IT Service Desk support quality, drive service excellence,and support team performance across our Service Desk operations. You'll be responsible formonitoring ticket quality, delivering actionable feedback, and partnering with...
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Help Desk Specialist
5 days ago
Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 10,00,000Customer Support RoleWe are seeking a dedicated and enthusiastic customer support professional to join our team.Job Responsibilities:Respond promptly and effectively to customer inquiries through various channels, including email and phone.Provide accurate information about company policies and procedures, maintaining a high level of professionalism and...
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IT Service Desk Manager
2 hours ago
Chennai, Tamil Nadu, India Hectae Analytics and Software Solutions Full timeAbout the Role: We're seeking a skilled IT Service Desk Manager to lead Haass's IT Service Desk function. This role will oversee IT Service Desk support quality, drive service excellence, and support team performance across our Service Desk operations. You'll be responsible for monitoring ticket quality, delivering actionable feedback, and partnering with...
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3 Days Left IT Service Desk Manager
2 days ago
Chennai, Tamil Nadu, India Hectae Analytics and Software Solutions Full timeAbout the Role:We're seeking a skilled IT Service Desk Manager to lead Haass's IT Service Deskfunction. This role will oversee IT Service Desk support quality, drive service excellence,and support team performance across our Service Desk operations. You'll be responsible formonitoring ticket quality, delivering actionable feedback, and partnering with...
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Help Desk Support Specialist
2 days ago
Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000Customer Service RepresentativeThe Customer Service Representative will be responsible for providing top-notch service to end-users via phone, email, and chat. The ideal candidate will have exceptional communication skills, a strong ability to listen and comprehend complex customer scenarios, and a proven track record of resolving technical issues in a...
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Help Desk Associate
3 days ago
Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000Job OverviewMovate is a customer experience and technology consulting services provider. We disrupt the industry with unique intersection of proprietary solutions, resilient operations, and innovative business engagement models.Position : Customer SupportExperience : 1– 4 yearsJob Location : Chennai Job Responsibilities: Reviewing new orders for accuracy...