Help Desk Associate

2 days ago

Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000
Job Overview

Movate is a customer experience and technology consulting services provider. We disrupt the industry with unique intersection of proprietary solutions, resilient operations, and innovative business engagement models.

Position : Customer Support

Experience : 1– 4 years

Job Location : Chennai

Job Responsibilities:

  • Reviewing new orders for accuracy and completeness
  • New order processing on web-based system
  • Customer enquiry clarifications
  • Maintain service levels and high levels of accuracy
  • Placing orders with partners on web-based order processing system; Monitoring status of these orders, taking appropriate action depending on status.
  • Maintaining high level of accuracy with respect to all activities.
  • Ensuring that customer requirements are met on timely basis; and maintaining accurate records of activities in our internal systems.

Qualification:

  • Any Degree

Required Skills:

  • Entering data using alphanumeric keyboard and verifying/proofing entered data.
  • Skill in reviewing, proofing and verifying data.
  • Able to learn new concepts quickly.
  • Comfortable working with limited supervision in fast-paced environment; A creative problem-solver.
  • Knowledge of basic computer operations.
  • Strong organizational skills.
  • Highly motivated in performance of sometimes repetitive duties with very low room for error.

Benefits:

  • Diversity, Equality & Inclusion:
  • Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
  • Merit-based employer and have not authorized any agency or individual to collect money or request security deposit to receive job offer at CSS Corp
  • We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
  • We never request for fees for any purpose during or after hiring process

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