Front Office Associate

3 weeks ago


Hyderabad, Telangana, India NOVOTEL Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Front Office Associate to join our team at NOVOTEL. As a key member of our Reception team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities:

  • Provide warm and welcoming greetings to guests, responding to their queries and resolving any issues in a professional and courteous manner.
  • Maintain accurate records of guest stays, including room assignments and special requests.
  • Collaborate with other departments to ensure efficient and effective operational management.
  • Develop and maintain a thorough understanding of hotel services and amenities to provide informed recommendations to guests.

Requirements:

  • Diploma in Tourism or Hospitality Management
  • Fresher or minimum 6 months to 1 year of relevant experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package


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