Customer Service Call Center Specialist

2 weeks ago


Anantapur, Andhra Pradesh, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 80,00,000
Customer Service Representative

This position is responsible for providing customer service support and collections via phone calls, ensuring high levels of customer satisfaction.

  • Assess and resolve inquiries, requests, and complaints, primarily over the telephone, within established time frames.
  • Utilize sound judgment and make decisions based on company procedures for each service request, including logging, processing, and tracking inquiries.
  • Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.

The ideal candidate will have experience in RCM/DME and possess a neutral accent and good adaptation to US culture, with excellent interpersonal skills.

  • Strong verbal and written communication skills
  • Good data entry & typing skills
  • Ability to multitask
  • Capable of handling fast-paced, innovative environments
  • Team player


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