IT Operations Specialist Position

2 weeks ago


Ahmedabad, Gujarat, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: IT Operations Specialist

We are seeking an experienced professional to fill this key role.

Key Responsibilities:
  • Troubleshooting and Technical Support:
  • Investigate hardware/software problems, perform installations, configurations, and updates as required.
  • Provide remote support using remote desktop tools to assist users with technical issues.
  • Manage network devices and administer firewall settings to maintain security standards.
  • Maintain detailed records and generate reports to track performance and progress.
  • Offer assistance with login issues, password resets, and account management.
  • Educate users on IT policies and best practices.
  • Coordinate with vendors for procurement and technical support of hardware and software.
  • Utilize APIs to automate and streamline IT processes where possible.
Required Skills and Qualifications:
  • Bachelor's degree in IT, Computer Science, or a related field.
  • At least 2 years of experience in IT asset management, networking, hardware/software support.
  • Strong organizational and project management capabilities.
  • Proficiency in troubleshooting tools and remote support platforms.
  • Ability to collaborate effectively with cross-functional teams.
Nice to Have Skills:
  • Experience working with APIs for automation.
  • Familiarity with network security tools and firewall configuration.
  • Basic scripting or automation knowledge (e.g., Python, PowerShell).


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