CRM Customer Experience Manager

Career Advancement OpportunityWe foster skilled traders to convert their abilities into remuneration without exposing personal capital.Our simulated trading platform offers real payouts, seamless execution, and dedicated support.As a trusted proprietary trading firm, we provide fair challenges, cutting-edge technology, and a system rewarding discipline and...

Job OverviewWe are seeking a highly skilled professional to lead our Microsoft Dynamics 365 CRM initiative.The ideal candidate will have extensive experience in custom plugin development, workflow management, and CRM extension.Key Responsibilities Include:Developing and implementing custom plugins, workflows, and CRM extensions.Managing and maintaining the...

Job Description:The ideal candidate will be a customer-centric professional with a deep understanding of CRM principles and marketing strategies. As a Senior Customer Relationship Manager, you will lead the development and implementation of multi-channel CRM campaigns to enhance client relationships, drive customer engagement, and boost business growth.Key...

Customer Success ManagerKey Responsibilities:Manage and Maintain the Customer Relationship.Develop and execute customer engagement, retention, and growth strategies.Collaborate with cross-functional teams to optimize customer journeys.Provide actionable insights on customer behavior and preferences.Support sales, marketing, and product initiatives through...

Customer Service Representative Job OverviewWe are seeking a highly skilled and customer-focused individual to fill this role.You will be the initial point of contact for clients, providing exceptional support and ensuring a positive customer experience.Key Responsibilities:Provide primary support for clients via phone, email, and chat.Respond promptly to...

About the Role: We are seeking a proactive professional to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. Key Responsibilities: Contact customers to resolve...

Job Opportunity: Retention and Accounts SpecialistWe are seeking a proactive customer retention specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. You will...

Job Description: As a Senior Specialist in Customer Service Operations, you will be responsible for delivering a premium customer experience across various channels. Your primary goal will be to manage BPO/vendor operations, drive performance metrics, and support efficiency, quality, and membership-first initiatives.Key Responsibilities:Ensure a superior...

We are seeking a proactive and experienced Team Lead to manage day-to-day operations. The ideal candidate will ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT, etc.).Manage Email and...

We're on a mission to find the right expert for our CRM project.About the Project:The CRM Expert will be responsible for managing digitalization projects in the commercial area, collaborating with business teams to create requirements documents, and preparing requests for proposals.The ideal candidate will have extensive experience as a Salesforce Developer,...