
Project Leader
1 day ago
About our organization
We are a technology company dedicated to delivering innovative solutions and business excellence for our clients across the global technology sector.
We have a global delivery footprint, spread across 19 centres in 11 countries, with 13,500 CX and Technology experts from 30+ nationalities.
Our team collaborates closely with our client's business & technology teams to take solutions faster to market while sustaining quality and focusing on business value and improving overall end-Customer Experience.
Our service offerings include providing consulting / advisory & delivery services to our clients to improve synergies between business & technology by enabling latest, best practice delivery and collaboration mechanisms.
These include lifecycle transformation & rapid development / technology delivery services leveraging latest technology stack across the enterprise where our services include:
- Data Analytics
- Data Engineering
- Hyper-Automation
- Software Engineering
- Quality Engineering (Testing)
- Architectural Transformations
- Platform services including Cloud Computing / Transformation
- Systems Integration
- IT Operations service management
We are an equal opportunities employer and maintain a non-discriminatory environment free from intimidation, harassment or bias based upon grounds such as age, gender, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status.
The Role
We are looking for a dynamic and results-driven Project Manager with strong domain experience to lead and deliver strategic projects for our clients in the aviation sector.
Main Responsibilities
- Lead end-to-end delivery of airline domain projects, ensuring scope, timeline, cost, and quality objectives are met
- Engage closely with airline clients to understand business needs, define project scope, and translate them into actionable plans
- Manage project schedules, risks, issues, and dependencies using agile/waterfall or hybrid methodologies
- Coordinate with cross-functional teams including development, QA, business analysts, and third-party vendors
- Monitor and report project progress through regular status updates, dashboards, and stakeholder meetings
- Ensure adherence to compliance, security, and quality standards in all project phases
- Drive continuous improvement by identifying and implementing best practices
- Support pre-sales activities such as RFP responses, estimations, and client presentations (as required)
Required Skills and Qualifications
- Bachelor's degree in Engineering, Computer Science, Business, or related field; PMP/Prince2 certification is a plus
- 15+ years of total experience, with at least 5+ years managing projects in the airline or aviation industry
- Strong knowledge of airline systems such as Passenger Service Systems, Departure Control Systems, revenue management, loyalty systems, or Maintenance, Repair, and Overhaul
- Hands-on experience in managing enterprise applications, digital transformation, or system integration projects in airline context
- Excellent stakeholder management, communication, and negotiation skills
- Familiarity with tools like MS Project, JIRA, Confluence, or similar
- Ability to work in a global delivery model and manage geographically distributed teams
Preferred Qualifications
- Prior experience working with Tier-1 airline clients or global aviation service providers
- Agile/Scrum certification (CSM, SAFe, etc.)
- Exposure to IATA standards and airline regulatory frameworks
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