
Store Operations Manager
3 days ago
Assistant Retail Store Manager
Job Description:We are looking for a motivated and customer-focused retail leader to support daily store operations. The role involves managing sales and customer experience, supervising inventory and merchandising, and overseeing services like home deliveries and spa operations.
- Deliver exceptional customer service to drive store sales and customer retention.
- Assist in handling customer queries, complaints, and escalations.
- Support the store manager in achieving monthly sales targets.
The ideal candidate will have strong leadership skills, excellent communication, and the ability to multitask. Experience in pet retail, spa, grooming, or lifestyle retail is an added advantage.
Requirements:Key Responsibilities:
- Customer & Sales Management
- Inventory & Operations
- Visual Merchandising
- Service Management (Spa & Grooming)
- Team Support
Requirements:
- 1–3 years of experience in retail operations or store management.
- Strong customer service and sales orientation.
- Knowledge of inventory management systems and retail processes.
- Ability to multitask and manage both store floor and service operations.
- Good communication and leadership skills.
Good to Have:
- Prior experience in pet retail, spa, grooming, or lifestyle retail sector.
- Familiarity with POS systems and CRM tools.
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