Data-Driven Process Specialist

2 days ago

India beBeeProcessExpert Full time

Job Opportunity: Data-Driven Process Expert

We are seeking an experienced professional to join our team as a Data-Driven Process Expert. In this role, you will provide in-depth support for our products and work closely with customers to understand their business processes and map them with our product capabilities.

  • Gain a deep understanding of our products and successfully implement solutions at client locations.
  • Project manage the implementation and rollout of our products at client sites.
  • SUPPORT SALES IN DEMOS, EXPLAINING PRODUCT FEATURES, AND PRODUCT ADOPTION
  • Work with a project team to deliver outcomes for our customers on our products.
  • Act as a tier 3/escalation between customer operations support team and internal engineering team to ensure effective technical resolution for reported user issues.
  • Work with client SME (Subject Matter Expert) and understand the business operations and data relationships.
  • Conduct data discovery sessions, ability to connect tables and draw inferences, create detailed specifications on the data connectivity and work with Engineering team to build.
  • Ability to guide the young development team with creative logics to solve complex requirements.
  • Create test scripts and carry out functional testing, generate test results and ensure development as per expectations.
  • Enrich the product by Identifying new requirements/features that would add value based on the product implementation experience.
  • Aid sales and marketing team by providing essential information on products in a timely manner.
  • Collaborate with Product Engineering team on regular basis providing clarifications and required guidance on building the new features.

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