Sales and Service Representative

2 weeks ago

Delhi, Delhi, India beBeeService Full time ₹ 1,20,000 - ₹ 1,80,000

As a Sales and Service Representative, you will be responsible for delivering exceptional customer experiences in-store. This role involves working with customers to understand their needs, providing personalized recommendations, and ensuring seamless sales transactions.

Key Responsibilities:
  • Greet customers and offer assistance in selecting products based on their preferences, budget, and style requirements.
  • Provide fashion advice and styling suggestions to customers, focusing on showcasing our latest collections and trends.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and operating the POS system.
  • Maintain a visually appealing store by merchandising products, folding, hanging, and displaying merchandise effectively.
  • Restock shelves, arrange clothing according to brand and seasonal trends, and monitor inventory levels to prevent stockouts or overstocking.
  • Handle customer inquiries, returns, and exchanges professionally, ensuring customer satisfaction and loyalty.
  • Meet or exceed sales targets, contributing to the store's overall performance and growth.
  • Stay updated on the latest fashion trends, product launches, and promotions to provide expert advice to customers.
  • Adhere to company policies and loss prevention procedures to ensure a secure shopping environment.
Requirements & Qualifications:
  • High school diploma or equivalent (Bachelor's degree in a related field is an asset).
  • Prior retail or sales experience is preferred, but not required.
  • Strong customer service and communication skills are essential for success in this role.
  • A passion for fashion and staying up-to-date on the latest trends is crucial.
  • The ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively, is necessary.

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