Sales Operations Trainee

1 day ago

Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 24,00,000 - ₹ 36,00,000

Job Title: Sales Operations Trainee

About Us

At Hectae Analytics, we specialize in software implementation for Freshworks products like Freshdesk, Freshservice, and Freshsales. As a Platinum Implementation Partner for global clients, we work to understand their business needs and deliver tailored solutions.

We operate at the intersection of technology, business processes, and customer success.

About the Training Program

This is a 3-month training program designed for individuals interested in building a career in Sales Coordinator. As a Sales Coordinator trainee, you'll gain hands-on exposure to sales processes, CRM tools, documentation, and client communication.

You will be trained in:

  • Sales coordination and documentation best practices

  • CRM management using Zoho CRM

  • Pipeline tracking and reporting through Smartsheet

  • RFP preparation and response processes

  • Effective client communication and follow-ups

  • Sales enablement and cross-functional collaboration

Key Responsibilities

As a Sales Coordinator trainee, your key responsibilities will include:

  • Assisting in preparing and responding to RFPs, ensuring all required documentation is up-to-date and organized

  • Maintaining and updating the Zoho CRM with lead and deal stage information

  • Tracking and updating lead progress in Smartsheet, providing clear updates to the sales team

  • Organizing and maintaining deal-related documents on Microsoft OneDrive

  • Scheduling meetings, coordinating calendars, and assisting in follow-ups with prospects and clients

  • Supporting the sales team in various administrative and coordination tasks

  • Monitoring and tracking customer interactions to ensure a positive experience and provide actionable insights

Qualifications

To succeed in this role, you will need:

  • A degree in Business Administration, Sales, Marketing, or related fields (currently pursuing or recently completed)

  • Strong organizational skills with attention to detail and ability to manage multiple tasks

  • Familiarity with CRM tools (Zoho CRM preferred) and project management tools (Smartsheet, OneDrive)

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

  • Excellent communication skills (written & verbal)

  • Ability to work independently as well as part of a team, with a proactive attitude

  • Based in Chennai and available to work from office, 5 days a week

Benefits

Successful candidates may be considered for full-time opportunities in Sales Operations or Client Engagement roles.

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