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IT Operations Professional

1 month ago

Udaipur, Rajasthan, India Accor Full time
IT Operations Professional

Embark on a journey with Fairmont Udaipur Palace as an IT Operations Professional. This role requires a passion for excellence and a flair for exceptional hospitality. Your primary responsibility will be to provide frontline PC and server troubleshooting, resolve IT issues for end users, and modify configurations, utilities, and software default settings.

Job Responsibilities

  • Provide frontline PC and server troubleshooting, resolve IT issues for end users.
  • Modify configurations, utilities, and software default settings.
  • Support and administer Windows Servers.
  • Backup and optimize database.
  • Perform regular system's health check and capacities studies to ensure optimum performance of servers and network.
  • Provide In-house guest IT related matter troubleshooting.
  • Install, test, and configure new workstations, peripheral equipment, and software. Assist with PC setup, IT system, and access for onboarding of new users.

Additional Responsibilities

  • Be aware of the hotel fire & life safety/emergency procedures
  • Attend all briefings, meetings, and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the assigned by the Management