Sales and Customer Experience Professional

2 days ago

Hyderabad, Telangana, India beBeeCustomerExperience Full time ₹ 35,00,000 - ₹ 45,00,000

Job Description:

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  • Ensure a positive customer journey by handling customer calls, following up with them regularly, and resolving issues.
  • Collect feedback to improve overall customer satisfaction via emails, calls, and chat channels.
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Key Responsibilities:

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  • Logistics and order management
  • Customer service and problem-solving
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Requirements:

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  • Excellent customer service skills and problem-solving abilities
  • Strong communication skills
  • Experience in handling customer inquiries and resolving issues effectively
  • Ability to collect, analyze, and act on customer feedback
  • Proficiency in Microsoft Excel
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Benefits:

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  • Competitive salary
  • Full-time on-site role
  • Opportunity for career growth
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About the Role:

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This is a full-time on-site role as a Sales & Customer Experience Specialist. The ideal candidate will have excellent customer service skills and be able to work well in a team.

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Working at Ecomous:

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Ecomous is a D2C brands accelerator with exciting D2C brands across different niches. We are committed to providing a positive customer experience and creating opportunities for our employees to grow and develop.

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Contact Information:

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Please note that we do not accept unsolicited applications or resumes from recruitment agencies. We are an equal opportunities employer and welcome applications from all qualified candidates.

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