Full-Time Sales

2 days ago


Hyderabad, Telangana, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000
Job Description

Ecomous accelerates Direct-to-Consumer (D2C) brands across various niches.

The role of a Sales & Customer Experience Specialist involves ensuring a seamless customer journey. Key responsibilities include:

  1. Handling customer calls, following up regularly, resolving issues, and collecting feedback via emails, calls, and chat channels.
  2. Logistics and order management form an integral part of the role.

This is a full-time on-site position as a Sales & Customer Experience Specialist.

Required Skills and Qualifications

Strong qualifications for this role include:

  • Excellent customer service skills, problem-solving abilities, and interpersonal skills.
  • Strong communication skills, both verbal and written.
  • Experience in handling customer inquiries and resolving issues effectively.
  • Ability to collect, analyze, and act on customer feedback.
  • Proficiency in Microsoft Excel and ability to grasp logistics and order management.
  • Attention to detail and ability to work well in a team.

Strong fluency in English is required for this role.


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