
Full-Time Sales
2 days ago
Ecomous accelerates Direct-to-Consumer (D2C) brands across various niches.
The role of a Sales & Customer Experience Specialist involves ensuring a seamless customer journey. Key responsibilities include:
- Handling customer calls, following up regularly, resolving issues, and collecting feedback via emails, calls, and chat channels.
- Logistics and order management form an integral part of the role.
This is a full-time on-site position as a Sales & Customer Experience Specialist.
Required Skills and QualificationsStrong qualifications for this role include:
- Excellent customer service skills, problem-solving abilities, and interpersonal skills.
- Strong communication skills, both verbal and written.
- Experience in handling customer inquiries and resolving issues effectively.
- Ability to collect, analyze, and act on customer feedback.
- Proficiency in Microsoft Excel and ability to grasp logistics and order management.
- Attention to detail and ability to work well in a team.
Strong fluency in English is required for this role.
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