Desktop Support Specialist

2 weeks ago

Pune, Maharashtra, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

Desktop Support Engineer Role

We are seeking a highly skilled Desktop Support Engineer to join our team.

Key Responsibilities:

  • Responding to client support requests in a timely and professional manner.
  • Contacting clients to identify the nature of the problem and providing effective solutions.
  • Troubleshooting hardware and software issues, ensuring minimal downtime and optimal performance.
  • Installing and maintaining computer hardware and peripherals, as well as upgrading operating systems and software.
  • Troubleshooting networking and connection issues, ensuring seamless communication.
  • Advising on software or hardware upgrades to improve system efficiency.
  • Providing basic training in computer operation and management to enhance user productivity.
  • Completing job reports and ordering necessary supplies to ensure smooth operations.

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