Luxury Housekeeping Leadership Role

1 day ago


Ahmedabad, Gujarat, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000
Housekeeping Operations Manager

We are seeking a highly skilled Housekeeping Operations Manager to join our team. This is a leadership role that requires a deep understanding of housekeeping operations and the ability to implement procedures to ensure consistency across all locations.

The successful candidate will be responsible for developing and monitoring housekeeping policies, conducting property audits, advising unit facility managers on process flows, and ensuring brand compliance.

This role involves strategic partnerships with unit leadership, providing operational support, training, and performance evaluations to enhance member and guest experience.

  1. Develop, implement, and standardise housekeeping policies, procedures, and checklists across all properties.
  2. Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas and ensure timely closure of pending items.
  3. Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
  4. Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
  5. Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
  6. Monitor housekeeping performance, snag closure rates, and brand compliance scores.
  7. Analyse member and guest feedback related to housekeeping and initiate corrective measures.
Requirements:
  • Proven expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs.
  • Strong eye for detail, with the ability to identify and resolve discrepancies in upkeep and maintenance.
  • Excellent leadership and coaching skills to influence and guide unit-level teams.
  • Proficiency in snag list creation and follow-up tracking tools.
  • Strong coordination skills across multiple properties, with the ability to prioritise tasks effectively.
  • Knowledge of sustainable cleaning solutions and modern housekeeping technology.

Qualifications include a Bachelor's degree in Hotel Management or related field, and 8–12 years' experience in housekeeping leadership within luxury hospitality. Multi-property or corporate-level experience is preferred.



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