
Luxury Cluster Leader
1 day ago
A leading figure in a prestigious cluster, overseeing teams across luxury categories.
\About the Role:This is an exceptional opportunity for a dynamic leader to spearhead a high-performing team and drive business success in the luxury segment. The ideal candidate will possess a strong ability to manage client relations, drive operational excellence, and foster a culture of accountability and collaboration within the team.
The Cluster Head will be responsible for managing end-to-end auction processes, ensuring smooth operations, effective bidding, and client satisfaction. They will work closely with internal teams to manage auction planning, marketing, and execution, while implementing data-driven insights and technologies to improve the client experience and streamline auction operations.
The successful candidate will have a proven track record of leading large, diverse teams and driving performance excellence. They will possess excellent interpersonal, leadership, and conflict-resolution skills, as well as experience in handling high-net-worth clients and understanding the nuances of luxury relationship management.
Key Responsibilities:
- Manage and mentor teams across luxury categories, ensuring alignment with organizational goals.
- Oversee end-to-end people management, including hiring, training, performance evaluation, and career development.
- Monitor individual and team performance to ensure high productivity and achievement of targets.
- Support and coordinate all operational and administrative aspects across categories to enable seamless functioning.
- Provide strategic guidance to client relations managers handling high-net-worth clientele, ensuring exceptional service standards.
- Foster a culture of accountability, collaboration, and excellence within the team.
- Work closely with management to align category performance with business objectives.
The Cluster Head will oversee the end-to-end auction process, ensuring smooth operations, effective bidding, and client satisfaction. They will work closely with internal teams to manage auction planning, marketing, and execution, while implementing data-driven insights and technologies to improve the client experience and streamline auction operations.
What We Offer:An opportunity to lead a prestigious cluster, exposure to luxury categories, a collaborative and growth-oriented environment, competitive compensation and benefits, and a chance to make a lasting impact in the industry.
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