Salesforce Business Analyst
4 weeks ago
Job Title: Salesforce Business Analyst
At Infrabyte Technology Solution Pvt Ltd, we are seeking a skilled Salesforce Business Analyst to join our team. As a Salesforce Business Analyst, you will be responsible for facilitating requirements development sessions, analyzing customer needs, and implementing Salesforce solutions.
Key Responsibilities:
Develop clear requirements development strategies for each customer engagement
Lead discovery workshops, including facilitation and solution presentations
Document requirements in User Story format
Demonstrate expertise in Sales, Services, and Marketing Clouds
Organize and drive process reengineering sessions
Identify and create an inventory of customer process pain points and gaps in best practices
Perform rapid analysis and decomposition of complex business information into functional process components
Build and demonstrate prototypes in Salesforce
Present to executive level audiences and technical teams
Requirements:
3+ years of experience in Salesforce implementation and consulting
Strong understanding of Salesforce capabilities and limitations
Excellent communication and presentation skills
Ability to work onsite and remotely with customers
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
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