Salesforce Business Analyst

4 weeks ago


Noida, Uttar Pradesh, India Infrabyte Technology Solution Pvt Ltd Full time

Job Title: Salesforce Business Analyst

At Infrabyte Technology Solution Pvt Ltd, we are seeking a skilled Salesforce Business Analyst to join our team. As a Salesforce Business Analyst, you will be responsible for facilitating requirements development sessions, analyzing customer needs, and implementing Salesforce solutions.

Key Responsibilities:

Develop clear requirements development strategies for each customer engagement

Lead discovery workshops, including facilitation and solution presentations

Document requirements in User Story format

Demonstrate expertise in Sales, Services, and Marketing Clouds

Organize and drive process reengineering sessions

Identify and create an inventory of customer process pain points and gaps in best practices

Perform rapid analysis and decomposition of complex business information into functional process components

Build and demonstrate prototypes in Salesforce

Present to executive level audiences and technical teams

Requirements:

3+ years of experience in Salesforce implementation and consulting

Strong understanding of Salesforce capabilities and limitations

Excellent communication and presentation skills

Ability to work onsite and remotely with customers

What We Offer:

Competitive salary and benefits package

Opportunities for professional growth and development

Collaborative and dynamic work environment



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