Comprehensive Training Specialist

20 hours ago

Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Title: Senior Trainer - Banking Operations

Job Description:

The Senior Trainer will be responsible for designing, developing, and delivering comprehensive training programs to enhance the operational effectiveness and compliance knowledge of banking staff. The role focuses on ensuring employees are equipped with the necessary skills and knowledge to perform their roles efficiently while meeting regulatory and organizational standards.

Main Responsibilities:

  • Training Design & Delivery:

    • Design and deliver training programs covering core banking operations including account services, payments, trade finance, AML, KYC, and regulatory compliance.
    • Conduct induction training for new joiners and refresher courses for existing staff.
    • Use various training methodologies including classroom, virtual, and blended learning.

  • Content Development:

    • Develop training materials such as manuals, e-learning modules, presentations, and job aids.
    • Regularly update training content in line with policy, system, or regulatory changes.

  • Stakeholder Management:

    • Collaborate with department heads and SMEs to identify training needs and performance gaps.
    • Act as a liaison between operations teams and learning & development to ensure alignment.

  • Evaluation & Reporting:

    • Measure training effectiveness through assessments, feedback surveys, and on-the-job performance.
    • Maintain accurate records of training attendance, assessments, and certifications.

  • Mentorship & Leadership:

    • Mentor junior trainers and support their professional development.
    • Lead knowledge-sharing sessions and best practice forums across operational teams.

Candidate Profile:

A successful candidate will possess strong knowledge of banking products, operational workflows, risk and compliance. They will have excellent communication and presentation skills, strong analytical and problem-solving abilities, and ability to adapt training styles to suit different learning needs.

Education & Professional Qualifications:

  • Bachelor's degree in Finance, Business, or related field; professional certifications preferred.
  • Experience with learning management systems (LMS) and e-learning tools is an advantage.

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