Executive Leader of Operational Excellence

13 hours ago

Allahabad, Uttar Pradesh, India beBeeOperationsManager Full time ₹ 80,00,000 - ₹ 1,20,00,000
Head of Operations Job Description

The Head of Operations is responsible for overseeing the day-to-day operations of the office. This includes managing and optimizing various departments to ensure smooth workflows and alignment with company goals.

Key Responsibilities:
  • Oversee the functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects, ensuring they operate effectively and efficiently.
  • Supervise administrative processes including documentation, asset management, office supplies, and team logistics, maintaining a high level of organization and control.
  • Align work between various verticals, tracking cross-functional tasks, identifying roadblocks, and ensuring timely resolution to prevent delays and inefficiencies.
  • Maintain close coordination between field operations and office support teams, fostering open communication and collaboration.
  • Develop and implement standard operating procedures (SOPs) for all office functions, ensuring document control, filing systems, and reporting formats are standardized and followed, reducing errors and inconsistencies.
  • Identify areas of improvement and implement process enhancements across all departments, driving efficiency and productivity gains.
  • Review daily, weekly, and monthly reports from all departments, prepare consolidated dashboards and updates for senior management, and monitor internal KPIs related to operations, productivity, and project delivery support.
  • Allocate and monitor tasks to department heads or coordinators, follow up on deadlines, pending work, and escalated issues, and ensure that team members are adequately supported and resourced.
  • Ensure adherence to company policies, rules, and internal guidelines, maintain discipline, attendance, and punctuality within the office, and work closely with HR for employee engagement, conflict resolution, and training needs.
  • Act as the central point of communication between departments and top management, handle operational escalations and ensure timely resolution, and conduct regular coordination meetings with department heads.

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