Student Success Advisor

6 days ago

Madurai, Tamil Nadu, India beBeeEducation Full time ₹ 36,00,000 - ₹ 72,00,000

Job Title: Education Mentor

We are seeking goal-oriented individuals to fill the role of education mentors. The ideal candidate will be responsible for guiding prospective students regarding various undergraduate and postgraduate programs offered by our institution.

Key Responsibilities:

  • Provide detailed information about UG & PG courses to prospective students.
  • Advise students on program selection and the admission process.
  • Maintain records of daily walk-ins and telephonic inquiries.
  • Conduct follow-ups through calls, emails, and online chat platforms.
  • Convert prospective leads into confirmed admissions.
  • Collect and consolidate participant feedback regularly.
  • Accurately record, manage, and act on assigned leads from various sources.
  • Support students throughout their decision-making journey with a customer-centric approach.

Required Skills and Qualifications:

  • Strong customer orientation with a focus on delivering excellent service.
  • Effective communicator with strong verbal and written presentation skills.
  • Good interpersonal skills with the ability to influence and build rapport.
  • Self-motivated and able to work independently as well as in a team.
  • Target-driven mindset with a proven ability to meet goals.
  • Attention to detail and strong administrative skills.
  • Comfortable working in a fast-paced and dynamic environment.

Benefits:

The successful candidate will have opportunities to develop their professional skills, enhance their knowledge, and achieve their career objectives.

Others:

This is an exciting opportunity for individuals who are passionate about education and providing exceptional student support.

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