E-Discovery Project Manager for High-Profile Clients

5 days ago


Hyderabad, Telangana, India Epiq Full time
About the Job

The Senior Project Manager will be responsible for managing multiple eDiscovery projects, providing high-profile clients with clear direction on deliverables, managing deadlines, and consulting clients on workflows across several stages of the EDRM Model.

Key Responsibilities

  • Ensure effective control of all aspects of the eDiscovery project from initial planning through final production and project closure.
  • Host client kick-off calls and lead internal project workflow discussions.
  • Obtain, examine, and prepare client data for intake.
  • Deliver media reports to the client, coordinate FTP access setup for clients, and handle user requests by coordinating with support teams.
  • Submit work requests to coordinate data ingestion and deliver reports to clients.
  • Coordinate with peer teams and clients on search term analysis and promotion of data to review platforms.
  • Handle review platform (Relativity or other proprietary platforms) specific items, including user requests, database management, creation of layouts/views/fields/choices/highlighting, creation, and execution of STRs, creation and management of batch sets, reporting, creating, and delivering productions.
  • Assist in troubleshooting and resolving any client issues with delivered or hosted data.
  • Conduct the invoice review each month to validate client invoices before being delivered to the client.
  • Correspond with clients and internal teams as a single point of contact for multiple eDiscovery projects and maintain consistent project documentation.
  • Ensure continuity of client service between shifts by providing clear handoffs and client updates.
  • Participate in process improvement initiatives and collaborate with teammates to standardize and improve the client experience.

Requirements

  • Bachelor's degree or equivalent practical experience in a corporate industry.
  • 6+ years (PM level) or 4+ years (APM level) of consulting, litigation support experience in an eDiscovery service provider/law firm or corporate legal departments.
  • Working knowledge of Media Collections, Processing, Hosting, Review Support, and Productions.
  • Hands-on experience with working on Relativity and other document review and processing platforms.
  • Excellent communication skills, with the ability to present analysis and complex concepts to multiple audiences.
  • Ability to work in India night shifts: 6 PM to 3 AM IST (or) 8 PM to 5 AM IST.

Preferred Qualifications

  • RCA or similar Review platform certification is preferred.
  • Self-starter with a demonstrated ability to effectively prioritize and multi-task under deadlines.
  • Knowledge of the Information Governance Reference Model (IGRM) and eDiscovery Reference Model (EDRM).
  • Skilled at building positive relationships with clients, especially at the executive level.


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