Voice Process Specialist
3 weeks ago
We are seeking a highly skilled Voice Process Specialist to join our team at AVIVYS CONSULTING SERVICES.
Key Responsibilities:- Manage and oversee medical call center operations in Bangalore, ensuring high-quality service delivery to US clients.
- Develop and implement effective strategies to improve customer satisfaction and retention.
- Collaborate with cross-functional teams to drive business growth and expansion.
- Provide exceptional verbal and written communication skills to ensure seamless customer interactions.
- Utilize superior attention to detail to identify and resolve customer complaints in a timely and professional manner.
- Minimum 25 years of experience in healthcare or medical call center operations, with a focus on serving US clients.
- Manager-level experience is preferred, but not required.
- Excellent verbal and written English speaking skills.
- Superior attention to detail and ability to work in a fast-paced environment.
- Willingness to work US hours, with the option to relocate to Bangalore.
We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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Voice Process Specialist
3 weeks ago
Banga Rural, India AVIVYS CONSULTING SERVICES Full timeJob Title: Voice Process SpecialistAVIVYS CONSULTING SERVICES is seeking a highly skilled Voice Process Specialist to join our team in Bangalore.Key Responsibilities:Manage US client relationships and provide exceptional customer serviceUtilize strong verbal and written English skills to communicate effectivelyEnsure superior attention to detail in all...
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Voice Process Specialist in Bangalore
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Process Trainer
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Process Trainer
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Process Trainer-BPO
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Banga Rural, India GFL Recruitment Private Limited Full timeExperience required 1Year Openings 2skills Chat/Email/Voice/EcommerceJob Description:Role & responsibilitiesCreate comprehensive training materials covering transaction monitoring data processing andquality assurance.Conduct regular training sessions for new hires and ongoing training for existing team members.Educate team members on the importance of...
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Process Trainer-BPO
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Process Trainer-BPO
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Banga, India GFL Recruitment Private Limited Full timeExperience required1Year Openings 2skillsChat/Email/Voice/EcommerceJob Description:Role & responsibilitiesCreate comprehensive training materials covering transaction monitoring data processing andquality assurance.Conduct regular training sessions for new hires and ongoing training for existing team members.Educate team members on the importance of accurate...
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