Process Trainer-BPO

2 weeks ago


Banga, India GFL Recruitment Private Limited Full time
Experience required

1Year Openings 2skills

Chat/Email/Voice/EcommerceJob Description:Role & responsibilities

Create comprehensive training materials covering transaction monitoring data processing andquality assurance.Conduct regular training sessions for new hires and ongoing training for existing team members.Educate team members on the importance of accurate data labeling and its impact on machinelearning model performance.Provide detailed guidelines and handson training to ensure high labeling accuracy.Stay informed about the latest developments in data processing and quality assurance.Revise training materials to incorporate new standards technologies and best practices.Assess the effectiveness of training programs through feedback assessments and performancemetrics.Make necessary improvements to training approaches and materials based on evaluation results.Foster a culture of continuous learning and improvement within the team.Collaborate with quality analysts and other stakeholders to identify training needs and address skillgaps.Maintain detailed records of training sessions participant progress and feedback.Report on training outcomes and suggest actionable insights for improving quality assuranceprocesses.Education/Experience

Education and Skills:

Graduate/Postgraduate in relevant field.Min 23 years of process trainer or relevant experience.Professional & committed to work.Complete knowledge of the training domain in the Data Annotation field.Good knowledge of Data Labelling & Data AnnotationShould have good knowledge regarding all sorts of training tools methodology/feedbackdelivery/BQM/TNI & etc.Should know Data Annotation/AI/ML/Data Processing/Data Labelling.Well Versed with 2D/3D photos & panoramas AI & Annotation Tools.Able to understand the instructions & able to convey the same to users.

training materials development,ai/ml,training programs assessment,quality assurance processes improvement,data labelling,tni,labeling accuracy,feedback delivery,continuous learning,chat/email/voice/ecommerce,data annotation,data processing,training sessions,bqm,communication,annotation,quality assurance,training tools methodology,2d/3d photos & panoramas ai & annotation tools
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