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Process Trainer-BPO

3 months ago

Banga Rural, India GFL Recruitment Private Limited Full time
Experience required 1YearOpenings 2skillsChat/Email/Voice/EcommerceJobDescription:Role &responsibilities
  • Createcomprehensive training materials covering transaction monitoringdata processing and
  • qualityassurance.
  • Conduct regular training sessionsfor new hires and ongoing training for existing teammembers.
  • Educate team members on the importanceof accurate data labeling and its impact onmachine
  • learning modelperformance.
  • Provide detailed guidelines andhandson training to ensure high labelingaccuracy.
  • Stay informed about the latestdevelopments in data processing and qualityassurance.
  • Revise training materials toincorporate new standards technologies and bestpractices.
  • Assess the effectiveness of trainingprograms through feedback assessments andperformance
  • metrics.
  • Makenecessary improvements to training approaches and materials basedon evaluation results.
  • Foster a culture ofcontinuous learning and improvement within theteam.
  • Collaborate with quality analysts andother stakeholders to identify training needs and addressskill
  • gaps.
  • Maintaindetailed records of training sessions participant progress andfeedback.
  • Report on training outcomes andsuggest actionable insights for improving qualityassurance
  • processes.
Education/ExperienceEducationand Skills:
  • Graduate/Postgraduate inrelevant field.
  • Min 23 years of process traineror relevant experience.
  • Professional &committed to work.
  • Complete knowledge of thetraining domain in the Data Annotationfield.
  • Good knowledge of Data Labelling& Data Annotation
  • Should have goodknowledge regarding all sorts of training toolsmethodology/feedback
  • delivery/BQM/TNI &etc.
  • Should know Data Annotation/AI/ML/DataProcessing/Data Labelling.
  • Well Versed with2D/3D photos & panoramas AI & AnnotationTools.
  • Able to understand the instructions& able to convey the same tousers.

trainingmaterials development,ai/ml,training programs assessment,qualityassurance processes improvement,data labelling,tni,labelingaccuracy,feedback delivery,continuouslearning,chat/email/voice/ecommerce,data annotation,dataprocessing,training sessions,bqm,communication,annotation,qualityassurance,training tools methodology,2d/3d photos & panoramasai & annotation tools