
Business Team Manager
7 days ago
A seasoned leader with strong operational expertise is required to drive our team's success.
Key Responsibilities:
- We are seeking a highly skilled individual to lead and motivate our team members, monitor work and attendance, and ensure compliance with organizational policies and legal requirements.
- The successful candidate will coach team members to achieve high-performance delivery, identify performance-related issues for improvement, and implement corrective actions.
- This role requires effective communication skills to convey expectations to employees and stakeholders, as well as the ability to provide timely updates on service delivery progress.
- The ideal candidate will be responsible for conducting team meetings, scheduling activities, and staying current on internal work processes and policies.
- This position also involves exercising independent judgment, providing input for selecting, training, and developing team members, and collaborating with senior leaders to drive business growth.
- In addition, the successful candidate will manage team members, write and deliver performance appraisals, and mentor, coach, and direct team members to achieve exceptional results.
Required Skills & Knowledge:
- Motivated individuals with strong leadership and coaching skills to develop team members.
- Effective communication skills, ability to lead, multitask, prioritize, and meet deadlines.
- Experience in healthcare and international BPO required, with a proven track record of delivering results-driven solutions.
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