
Business Solutions Specialist
1 day ago
About the Role
As a Business Solutions Specialist, you will play a critical role in helping our organization achieve its goals by analyzing and improving business processes.
Key Responsibilities:
- Collaborate with stakeholders to identify and analyze business requirements for Zoho-based solutions.
- Translate business requirements into functional specifications and user stories.
- Conduct gap analysis and provide recommendations for process improvements within the Zoho ecosystem.
- Facilitate user acceptance testing (UAT) and ensure that solutions meet business requirements.
- Stay up-to-date with the latest features and capabilities of the Zoho platform and provide recommendations for optimizing its usage.
Requirements
- 8+ years of experience as a Business Analyst, preferably in Zoho ecosystem.
- Proficiency in Zoho applications such as Zoho CRM, Zoho Books, Zoho Inventory, Zoho Creator, Zoho Projects, Zoho Desk, etc.
- Strong understanding of business analysis methodologies and requirements gathering techniques.
- Experience in documenting business processes, functional requirements, and user stories.
What We Offer
- A dynamic and challenging work environment.
- The opportunity to work with a cutting-edge technology platform.
- A competitive compensation package.
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