Chief Retail Operations Director

4 days ago

Delhi, Delhi, India beBeeStoreManager Full time
Job Title: Store Manager

We are seeking an experienced and skilled Store Manager to join our team.

  • Operations:
    • Monitor day-to-day operations in Sales, Marketing, Guest Relationship, Administration sections of the retail stores.
    • Ensure that company decided plans, policies, processes, and procedures are implemented at store level.
  • Performance Metrics:
    • Ensure that the store meets the ROI and other targets based on the annual business plan.
    • Monitor efficiency, quality improvements, and cost optimization through improvements and setting benchmarks with leading practices in consultation with Regional Management.
  • Customer Service:
    • Liaison with local authorities for the smooth functioning of the store.
    • Review and provide regular and ad-hoc reports to management and other stakeholders as required.
  • Sales and Stock Management:
    • Monitor achievement of category-wise sales targets and take corrective measures where required.
    • Promote Gold Purchase schemes through supporting Sales staffs for closure and drive revenue growth.
  • Product Selection and Inventory Management:
    • Determination of Product Mix viz. Gold, Diamond, Precious, Silver, Sub Brands, etc. as per the market preferences and periodic review of the same.
    • Participate in product meet periodically and select products as per prevailing trends and customer demand.
  • Employee Development:
    • Take overall responsibility for people development initiatives and building up in-house capabilities for the employees in the department.
    • Drive a performance-driven culture in the team by timely monitoring, review of performance parameters, and feedback to the team members.
  • Marketing:
    • Understand the market and competitors in the respective store locations to recommend campaigns for target customers.
    • Identify the catchment area for the respective stores and develop marketing plans for targeted customers with the Marketing team.
  • Benefits:
    • Competitive salary and benefits package
    • Opportunities for career advancement
    • A dynamic and supportive work environment

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