Customer Relationship Management Executive

1 week ago

Gulbarga, Karnataka, India beBeeCustomerCare Full time ₹ 6,00,000 - ₹ 7,50,000

Job Overview

We are seeking a highly motivated CRM professional to join our organization. This is an excellent opportunity to provide exceptional customer satisfaction in a large-scale housing project.

The ideal candidate will have outstanding communication skills and the ability to build rapport with customers, ensuring a seamless support experience throughout the sales process.

Key responsibilities include handling customer inquiries, providing prompt and accurate responses, and resolving issues efficiently. The CRM executive will also maintain a high level of customer service by demonstrating empathy, professionalism, and a customer-centric approach.

Key qualifications include a Bachelor's degree in a relevant field or equivalent experience. Proven experience in a customer service or CRM role, preferably in the real estate or housing industry, is essential.

Essential skills include strong verbal and written communication skills in English and Hindi, as well as strong interpersonal skills with the ability to build rapport and maintain positive customer relationships.

Benefits of this role include:

  • Opportunity to work in a dynamic team environment
  • Chance to develop and implement CRM processes and protocols
  • Professional growth and development opportunities

Why choose this role?

This CRM executive role offers a unique chance to make a real impact on customer satisfaction and contribute to the success of our organization. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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