Logistics Delivery Associate

1 week ago


Gurgaon, Haryana, India geonix Full time
Job Overview

We are seeking a reliable and energetic Delivery Boy to join our team at Geonix. As a Delivery Boy, you will be responsible for delivering various types of packages to customers in a timely and efficient manner. Your responsibilities will include prioritizing deliveries in far-off locations, handling payments, and maintaining delivery receipts. Additionally, you will be responsible for the proper handling of the company vehicle and ensuring it is refueled in time.

Your other responsibilities will include tracking shipments, inventory stock, and preparing daily delivery reports. You should strictly adhere to road safety guidelines and be vigilant when processing deliveries. Besides, you will be accountable for providing professional assistance to customer complaints/queries and for investigating any discrepancies in the order details.

Responsibilities
  1. Deliver different types of packages, including apparels, appliances, and food items.
  2. Verify recipients' details before handing over the package.
  3. Update delivery status upon completion.
  4. Accept payments and maintain transaction records.
  5. Ensure proper handling of the company vehicle.
  6. Adhere to road safety guidelines and traffic rules at all times.
  7. Check for alternate and shorter routes to avoid heavy traffic.
  8. Execute all deliveries within the given timeframe.
  9. Load and unload packages carefully.
  10. Address customer queries and complaints in a timely and professional manner.
  11. Check for any discrepancies or irregularities in the packages.
  12. Obtain the recipients' signature upon delivery.
  13. Report to the supervisor in case of any road accidents or traffic violations.
  14. Seek customer feedback on the service provided.
  15. Prepare and maintain logs and reports.
  16. Ensure the safety of products during the delivery process.
  17. Prioritize deliveries as per locations and deliverable items.
  18. Review and verify invoices.
  19. Arrange for return shipments when needed.
  20. Coordinate with dispatchers and other team members.
  21. Keep track of shipments and inventory stock.
  22. Report any suspicious or damaged packages to the supervisor immediately.

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