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Logistics Coordinator

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Gurgaon, Haryana, India Eternity Logistics Full time
Job Summary

We are seeking a skilled Dispatcher to serve as a critical communication link for emergency and non-emergency calls at Eternity Logistics. As a Dispatcher, you will play a vital role in receiving requests, transmitting messages, and tracking vehicles to ensure seamless operations.

Key Responsibilities
  • Receive and record emergency and non-emergency calls, prioritizing them based on urgency and importance.
  • Address problems and requests by transmitting information or providing solutions, ensuring timely and effective resolution.
  • Dispatch orders for products or deliveries, utilizing radio, phone, or computer systems to coordinate with field units.
  • Monitor the route and status of field units to optimize their schedule and ensure efficient operations.
  • Provide field units with critical information about orders, traffic, obstacles, and requirements to ensure successful completion of tasks.
Requirements

To succeed in this role, you must possess excellent communication and problem-solving skills, with the ability to work effectively under pressure. A strong understanding of logistics and transportation operations is essential, as well as proficiency in using radio, phone, and computer systems.