Logistics Warehouse Operations Coordinator

3 weeks ago

Gurgaon, Haryana, India APL Logistics Full time

JOB ROLE


As a key member of our logistics team, the Warehouse Operations Coordinator plays a vital role in ensuring the smooth operation of our warehouse activities. The primary responsibility is to coordinate daily warehouse tasks in a safe and efficient manner, utilizing technological devices where necessary to enhance productivity.


KEY RESPONSIBILITIES


Inventory Management



  • Maintain accurate inventory records using our company's inventory management system.
  • Monitor stock levels, anticipate shortages, and coordinate replenishment as needed.
  • Collaborate with the procurement team to ensure timely reordering of products.
  • Coordinate cargo or material-handling security procedures for hazardous goods.

Order Fulfilment



  • Coordinate the picking, packing, and shipping of orders to ensure timely and accurate deliveries.
  • Address any discrepancies or issues related to order fulfillment and resolve them promptly.
  • Implement quality control measures to ensure products are properly packaged and labeled.
  • Perform loading, unloading, arranging, moving, consolidation, and deconsolidation of cargo.
  • Liaise with customer service and support teams and provide progress updates to customers; arrange for inbound and outbound shipments; check and ensure proper documentations are in place as per local regulatory requirements (packing list, BOL).

Quality Assurance



  • Inspect and validate stocks (SKUs, color, size, quantity, defects against customers' orders.
  • Generate supporting documents for non-compliance for follow-up actions.

Operational Compliance



  • Ensure workplace safety standards and protocols are adhered to create a safe working environment for all.
  • Enforce these standards within the team.
  • Conduct regular safety inspections and address any potential hazards promptly.
  • Complete all mandatory training in relation to workplace safety (5S).
  • Maintain warehouse cleanliness as per local and company's standards.
  • Report all workplace accidents to the supervisor/manager.
  • Adhere to corporate social responsibility policies for logistics operations.
  • Coordinate resolution of facilities, equipment, infrastructure, and systems breakdowns to minimize downtime.
  • Report warehouse issues promptly.

Stakeholder Management



  • Collaborate with other departments/teams to complete day-to-day responsibilities as required.
  • Communicate effectively to ensure smooth coordination of tasks and timely order processing.

Insights and Reporting



  • Generate regular reports and key performance metrics such as order accuracy, shipping times, etc.
  • Monitor lapse in delivery services and highlight to the supervisor.
  • Work closely with the supervisor to address performance and service gaps.

EDUCATION


Post-Secondary Non-Tertiary Education


EXPERIENCE


A minimum of 5 to 8 years of experience in logistics, warehousing, transportation, distribution, or related fields.

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