
Customer Experience Associate
2 days ago
Job Overview
We are seeking a skilled Customer Experience Associate to join our team. As a key member of our customer-facing unit, you will play a critical role in delivering exceptional service to our clients.
Key Responsibilities:
- Provide timely and effective communication to resolve customer inquiries and concerns.
- Utilize strong problem-solving skills to address complex customer issues.
- Maintain accurate records of customer interactions.
Requirements
To succeed in this role, you must possess:
- No sales or targets; focus on providing excellent customer service.
- Excellent verbal communication skills with a friendly and approachable demeanor.
- Able to work in an Inbound call environment.
Benefits
We offer a range of benefits to support your well-being and career growth:
- Free transportation for both sides.
Other Information
This is a full-time, permanent position within our Customer Success, Service & Operations department. The ideal candidate will have:
- No graduation requirements necessary.
Role Category: Voice / Blended - Other Industry Type: BPM / BPO Employment Type: Full Time, Permanent
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