Collections Specialist

1 week ago


Gurgaon, Haryana, India Genpact Full time

At Genpact, we are seeking a highly skilled Collections Representative to join our team. As a Collections Representative, you will be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.

Key Responsibilities:

  • You will be responsible for all activities related to the Order to Cash domain, including the collection of invoices and management of all related processes, dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
  • You will effectively communicate and support the collection goals, while providing quality customer service and actively pursue knowledge of skills and tools to be used in all collection efforts.
  • You will follow up with various departments to get supporting documents/info for dispute/deductions resolution.
  • You will have the ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks.
  • You will receive notification for reimbursement and perform acceptability analysis within threshold.

Qualifications:

  • B.Com Graduation.
  • Relevant work experience.

PREFERRED QUALIFICATIONS:

  • Good Communication Skills.
  • Ability to learn ERP systems.
  • Good analytical and problem-solving skills.
  • Excellent MS Office skills including MS Excel.
  • Good conceptual knowledge and experience in tax activities preferred.

Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.


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