Cash Collection Specialist
2 weeks ago
Meet the requirements for our Cash Collection Specialist role at BT Group, where you will be responsible for improving cash flow at every opportunity by telephone, encouraging preferred payment methods, educating customers to improve payment patterns, and minimizing overdue debt without compromising customer satisfaction.
Key responsibilities include discussing payment of invoices with business customers on calls to secure payment or remove barriers to making payment, resolving simple enquiries, and ensuring promises made to customers are kept with proactive contact where failure is anticipated.
The ideal candidate will have a background and experience in Voice process in Customer experience/service, preferably credit management and resolution of customer enquiries/complaints, and possess excellent customer relationship skills including strong communication, rapport building, and negotiation, influencing, and problem-solving skills.
You will be working closely with internal teams to drive value and performance, ensuring compliance and adherence to policy and process to meet SARBOX controls, and safeguard customer data in line with GDPR regulations.
Proficient in a range of Microsoft office software, Excel, Outlook, PowerPoint, Word, Access, SharePoint, and having a good working knowledge of Billing, Agent, and Collections Desktop, with knowledge of supporting systems CSS, Oracle, CFB (Customer Manager), Radar, Analyst Converge, BTBA.
Our BT Group team is looking for a skilled and experienced professional to join us in this critical role, ensuring the protection and development of customer loyalty through the provision of an excellent Billing service.
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Collection Specialist
3 weeks ago
Gurgaon, Haryana, India Johnson Controls Full timeJob Summary:We are seeking a highly skilled Collection Specialist to join our team at Johnson Controls. As a key member of our collections team, you will be responsible for resolving customer queries, making outbound calls to perform collection attempts, and analyzing accounts to achieve collection targets.Key Responsibilities:Customer Query Resolution:...
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Order to Cash Processing Specialist
3 weeks ago
Gurgaon, Haryana, India Black And White Business Solutions Private Ltd Full timeJob Title: Order to Cash Processing SpecialistJob Description:We are seeking a highly skilled Order to Cash Processing Specialist to join our team at Black And White Business Solutions Private Ltd. As an Order to Cash Processing Specialist, you will be aligned with our Finance Operations vertical and will be responsible for determining financial outcomes by...
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Collections Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we are seeking a highly skilled Collections Representative to join our team. As a Collections Representative, you will be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.Key Responsibilities:You will be responsible for all activities related to the Order to Cash...
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International Collections Specialist
4 weeks ago
Gurgaon, Haryana, India CBSI India Pvt Ltd Full timeInternational Collections SpecialistCBSI India Pvt Ltd is seeking a highly skilled International Collections Specialist to join our team. As a key member of our operations team, you will be responsible for maintaining and managing customer accounts, ensuring a smooth inflow of cash on past due invoices, and resolving disputes and discrepancies related to...
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Senior Executive
3 weeks ago
Gurgaon, Haryana, India Johnson Controls Full timeJob Role:As a Senior Executive - Collection Specialist at Johnson Controls, you will be responsible for receiving inbound calls to resolve customer queries and making outbound calls to perform collection attempts.Key Responsibilities:Analyze accounts and achieve collection targets as per Dialer StrategyOversee collection activities of all active customers in...
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Senior Manager
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob Title: Senior Manager - Invoice to Cash SpecialistGenpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. Our team of experts is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the...
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Senior Executive
1 month ago
Gurgaon, Haryana, India Johnson Controls Full timeJob SummaryWe are seeking a highly skilled Senior Executive - Collection to join our team at Johnson Controls. The successful candidate will be responsible for leading our collection efforts and driving cash collection across North America and Canada.Key ResponsibilitiesManage and oversee collection activities for all active customers in North America and...
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Collections Specialist
2 weeks ago
Gurgaon, Haryana, India Zenatix Solutions Full timeCollections Specialist Job DescriptionWe are looking for an experienced Collections Specialist to join our team at Zenatix Solutions. The successful candidate will be responsible for collecting outstanding debts from clients, ensuring timely payment in accordance with agreed terms.To be successful in this role, you will need to have excellent communication...
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Senior Executive
4 weeks ago
Gurgaon, Haryana, India Johnson Controls Full timeJob Role:Responsible for receiving inbound calls to resolve customer queries and make outbound calls to perform collection attempts.Analyze accounts and achieve collection targets as per Dialer Strategy.Oversee collection activities for all active customers in North America and Canada.Manage collections and provide early-stage customer service to avoid...
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Senior Executive
2 weeks ago
Gurgaon, Haryana, India Johnson Controls Full timeJob Role:Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.Analyze accounts and achieve collection targets as per Dialer Strategy.Oversee collection activities for North America & Canada customers.Manage collections and provide early stage customer service to avoid customer...
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Process Developer, Invoice to Cash Specialist
3 weeks ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we empower our clients to create a world that works better for people. As a Process Developer, Invoice to Cash, you will play a key role in our mission.Key Responsibilities:Collect payments from customers, emailing or faxing invoices as needed.Identify and resolve unidentified cash and manage the end-to-end process of cash applications.Process...
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Credit Control Specialist
4 weeks ago
Gurgaon, Haryana, India Spectral Consultants Full timeCredit Control SpecialistAt Spectral Consultants, we are seeking a skilled Credit Control Specialist to join our team. The successful candidate will be responsible for working in a fusion of subfunctions: Invoicing, Collections, and Cash Application. This role requires strong analytical skills to interpret customer data binders/slips and analyze policy terms...
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Collection Specialist
1 month ago
Gurgaon, Haryana, India Shiji Group Full timeJob SummaryWe are seeking a highly skilled Collection Specialist to join our team at Shiji Group. The successful candidate will be responsible for identifying and monitoring account receivables, managing disputes related to payments and invoices, and maintaining accurate records of collection activity.Key ResponsibilitiesIdentify and monitor account...
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Collection Specialist
3 weeks ago
Gurgaon, Haryana, India Krishna Enterprises Full timeKey ResponsibilitiesAs a Collection Specialist at Krishna Enterprises, you will be responsible for driving revenue growth through effective debt recovery strategies.RequirementsSelf-motivated and highly-focused individual with excellent communication skills in English.Ability to work in a fast-paced environment with multiple priorities.Strong analytical...
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Collection Specialist
2 weeks ago
Gurgaon, Haryana, India Krishna Enterprises Full timeKey Responsibilities:As a Collection Specialist at Krishna Enterprises, you will be responsible for managing a portfolio of accounts to ensure timely recoveries and minimize bad debt.Key skills required include:Excellent communication and negotiation skillsHigh level of English language proficiencyAbility to work under pressure and meet targetsPerks and...
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AR & Collections Specialist
3 weeks ago
Gurgaon, Haryana, India outbrain Full timeAbout the Role:We are seeking an experienced AR & Collections Analyst to join our team at Outbrain. As an AR & Collections Analyst, you will play a crucial role in the financial operations of a company by managing and optimizing the accounts receivable process.Responsibilities:Contact customers (agencies, publishers, and brand clients) by telephone, email,...
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Cash Flow Management Specialist
3 weeks ago
Gurgaon, Haryana, India Startup Buddy Services Private Limited Full timeWe are seeking a highly skilled Cash Flow Management Specialist to join our team at Startup Buddy Services Private Limited.Key Responsibilities: • Maintaining accurate and up-to-date records of accounts receivable and payable. • Conducting regular reconciliations to ensure accuracy and identifying areas for improvement. • Generating invoices and...
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Cash Management Specialist
4 days ago
Gurgaon, Haryana, India Startup Buddy Services Private Limited Full timeWe are seeking a skilled Cash Management Specialist to join our team at Startup Buddy Services Private Limited in Gurgaon.Key Responsibilities:• Maintain accurate and up-to-date records of accounts receivable and payable.• Perform regular reconciliations to ensure financial accuracy.• Generate timely invoices and account statements for clients.•...
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Credit Control Specialist
3 weeks ago
Gurgaon, Haryana, India Spectral Consultants Full timeCredit Control SpecialistSpectral Consultants is seeking a skilled Credit Control Specialist to join our team. As a key member of our finance department, you will be responsible for ensuring timely collections of receivables and recognition of cash. Your expertise in interpreting customer data binders/slips and analyzing policy terms and premium will be...
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AR & Collections Specialist - Global Accounts
2 weeks ago
Gurgaon, Haryana, India outbrain Full timeJoin Outbrain's Global Finance TeamAs a key member of our global finance team, you will play a crucial role in managing and optimizing the accounts receivable process for international clients. Your primary responsibility will be to maintain and improve the company's credit quality by ensuring timely internal reports and analysis on debtor balances and cash...