Customer Success Strategist
2 weeks ago
The ideal candidate will be able to effectively identify customer needs to ensure their success with our product. This involves developing a strong level of communication with clients and internal team members to better understand and address any issues customers may face.
Key Responsibilities:- Work collaboratively across functions to communicate with all stakeholders in customer success
- Create and maintain strong relationships with customers to understand and meet their needs
- Conduct on-site visits to identify opportunities for growth within our platform
- Manage account reporting to monitor the health of customer accounts
Requirements:
- Previous experience in account management
- Able to articulate client needs and expectations
- Willingness to travel
We estimate this role can earn between $80,000 - $120,000 per annum, depending on location and experience.
About Us: As杭州格度家具设计有限公司, we pride ourselves on delivering high-quality products that meet our customers' needs. We're looking for talented individuals to join our team and contribute to our continued success.
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