Production Support Specialist

7 days ago


Thiruvananthapuram, Kerala, India beBeeTechnical Full time

Key Responsibilities:

  1. Identify and resolve production issues in T24 environments (R17+), including COB batch jobs and EEE.
  2. Develop and implement T24 versions, enquiries, APIs, and local developments with hands-on troubleshooting.
  3. Establish SOPs, automate recurring issues, and mentor junior team members on production workflows.
  4. Escalate incidents per SLA, maintain accurate documentation, and implement dashboards/runbooks for system health.

Required Skills and Qualifications:

  1. 4+ years of experience in T24 Production Support with knowledge of TAFJ, DBTools, and Design Studio.
  2. Proficient in SQL and core banking modules including Securities, Wealth Management, and Asset Management.
  3. Experience in COB batch optimization, multi-threaded routines, and Agile-based support environments.
  4. Strong problem-solving, communication, and release management skills in banking/Temenos platforms.


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